RETREAT BOOKING TERMS AND CONDITIONS

These are the Terms and Conditions that will apply to your retreat booking. Please read them carefully as you will be bound by them.

These Terms shall constitute the entire agreement between Infinite Intimacy and the Client (i.e. Couple) relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

 

The contract and booking is made with, and services will be provided by Infinite Intimacy. By booking this retreat, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability.

 

BOOKING RETREATS + THE CONTRACT

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All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with Infinite Intimacy, you accept on behalf of yourself and all those named on the booking to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when Infinite Intimacy sends a confirmation email. It is at this point that a contract between Infinite Intimacy and the Client comes into existence. Infinite Intimacy reserves the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client”. All bookings are made with Infinite Intimacy, which sells the retreat described in this website.

**Please note that Infinite Intimacy only offers retreats and related activities to couples over 21 years of age.

Infinite Intimacy encourages you to refrain from purchasing non-refundable travel until you have all the information and are certain you are ready to purchase.

 

DEPOSITS + CANCELLATIONS

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You may book a retreat with a deposit (down payment) until one month prior to the retreat start date, after which full payment is required to secure your spot (if any are still available). 

 

The remaining balance of your retreat payment is due 30 days before the retreat begins. We will notify you of the balance due date after your deposit has been processed. We understand that unexpected events can arise that can affect your plans. We recommend all our retreat guests purchase travel insurance for their flights after booking this couples experience. Booking early ensures you a spot in the retreat, as spots are extremely limited.

• If you cancel more than 90 days before the retreat begins, you may request a partial refund (less the cancellation fee of $500).

• All retreat payments become non-refundable less than 30 days before the retreat begins.

• Or, you may transfer your booking to a friend and have them repay you for your spot (just let us know of the name change on your booking!) 30 days or more before the retreat begins.

 

Pricing + Fees

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All retreat prices are quoted and payable in USD.

Infinite Intimacy is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.

 

MEDICAL CONDITIONS + SPECIAL REQUIREMENTS

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The Client must notify Infinite Intimacy in writing during the process of booking (on your registration form) of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and/or any medical condition. Failure to notify Infinite Intimacy may result in the Client being refused travel. Failure to notify Infinite Intimacy of any such condition that results in cancellation will have full cancellation fees to the Client. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. It is the Client’s responsibility to check prior to booking. Infinite Intimacy may refuse to accept Clients with certain conditions. Infinite Intimacy is not required to provide any special facilities unless it has agreed to do so in writing. Infinite Intimacy will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore Infinite Intimacy is not liable for not providing these requests. Medical facilities vary from place to place and Infinite Intimacy makes no representations and gives no warranties in relation to the standard of such treatment.

 

ACCEPTANCE OF BOOKING + FINAL PAYMENTS

 

Acceptance of Booking

Infinite Intimacy will confirm acceptance of the Client’s booking via email. Please ensure Infinite Intimacy is on your contact list so our emails don’t go to your junk folder!

 

Final Payment

For all retreats, the payment of the final balance is due 30 days prior to the retreat start date, if you choose a payment plan option.

 

Once You’ve Paid For The Retreat In Full:

• Full retreat payments can only be refunded or transferred to another retreat if you notify us 30 days or more before the retreat begins. 

• Alternatively, you may transfer your booking to a friend until 30 days before the retreat (and have them pay you directly for your booking). In this case, simply notify Infinite Intimacy of the name change on the booking. Infinite Intimacy is not responsible for finding someone to take your place.

• If the final balance is not received by the due date, then your booking cannot be guaranteed and Infinite Intimacy reserves the right to cancel your booking and forfeit your deposit.

 

CANCELLATION OF A RETREAT HELD BY INFINITE INTIMACY 

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Infinite Intimacy reserves the right to cancel any trip for any reason, but will not cancel a retreat less than 30 days before departure except for Force Majeure, unusual or unforeseen circumstances outside the Infinite Intimacy control. If an experience is canceled by Infinite Intimacy before the event start date for any reason other than the fault of the Client, the Client can either:

• Transfer their deposit to another retreat taking place within the next 12 months, or:

• Receive a full refund of all monies paid under the contract as soon as possible.

 

Infinite Intimacy is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate experience of a higher value than that originally booked, then the Client must pay the difference in price. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond the Infinite Intimacy’s control, Infinite Intimacy will in some circumstances offer a refund. Significant alterations do not include the substitution of a transportation method, modification of itineraries, change in hotel accommodation or meal offering.

 

AIRFARE

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All Infinite Intimacy trips do not include national or international airfare. Infinite Intimacy strongly recommends you wait until your spot is confirmed before booking airfare or making any non-refundable travel arrangements.

 

TRAVEL + HEALTH INSURANCE

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Infinite Intimacy highly recommends Clients obtain travel medical insurance with a minimum medical coverage of $100,000 while traveling with Infinite Intimacy. This insurance must cover personal injury and emergency medical expenses.

 

It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client during travel. Infinite Intimacy shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a train, bus, or other mode of transportation are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. Infinite Intimacy cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by Infinite Intimacy such as hotels, huts, expedition vehicles, boats or any other mode of transportation.

 

The Client acknowledges that the cost of Infinite Intimacy retreats do not include insurance and that the Client has been advised to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken.

 

TRAVEL DOCUMENTS

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Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel to retreat destinations outside the U.S. (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates (if required), insurance policies, etc. are required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the retreat and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by Infinite Intimacy regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client and Infinite Intimacy is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.

 

Retreat Details: To expedite the obtaining of travel documents and flight bookings please note that all international trip-related documents such as Retreat Planning Guides will be sent via email once your spot is confirmed. Infinite Intimacy will aim to confirm placement within a reasonable timeframe.

 

CLAIMS + COMPLAINTS

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If a Client has a complaint against Infinite Intimacy, the Client must first inform the Retreat Leader or guide at the earliest opportunity to allow the grievance to be rectified. Failure to indicate dissatisfaction whilst on your retreat will result in the Client’s ability to claim compensation from Infinite Intimacy being extinguished or at least reduced. If satisfaction is still not reached through these means then any further complaint must be put in writing to Infinite Intimacy within 30 days of the end of the trip.

 

CLIENT RESPONSIBILITY

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The Client acknowledges he or she will be visiting places where the political, cultural and geographical attributes present certain risks, and physical challenges greater than those present in their daily life. By booking a retreat with Infinite Intimacy, the Client acknowledges they have considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with different geographical areas, weather conditions, physical challenges, and laws in effect along the itinerary, and is encouraged to make contact with family or friends regarding the trip destination.

 

SUPPLIERS + INDEPENDENT CONTRACTORS

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Hotels, shuttle services, excursions or other elements of an Infinite Intimacy Retreat have been arranged by Infinite Intimacy with local suppliers who may themselves engage the services with local operators and/or sub-contractors. Infinite Intimacy will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable. These may limit or exclude the liability of the supplier. The liability of Infinite Intimacy will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing the performance of the services of any supplier. Neither Infinite Intimacy  nor any carrier is liable for independent contractors.

 

SAFETY + TRIP ENJOYMENT

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We take your safety and well-being very seriously, which is why we partner with licensed companies and other trained professionals for our retreats. However, you are ultimately responsible for your safety, which is why we ask all retreat participants to sign a liability waiver before departure. To avoid possibly dangerous situations, it is extremely important that you obey any rules and regulations imposed by the Infinite Intimacy Retreat Leaders and instructions given by them.

 

Infinite Intimacy reserves the right to prohibit any Client from continuing on a trip with no right of refund if Client’s actions pose a threat to the safety of them, others, or to the wildlife, or if that Client’s actions or behaviors are seriously jeopardizing the enjoyment of the trip for others. The decision of the Infinite Intimacy Retreat Leader or representative will at all times be final on all matters likely to affect the safety and well-being of the trip. All Clients must, at all times, strictly comply with the laws, and regulations of all cities, states and countries visited, and Infinite Intimacy will not accept responsibility or liability for any Client who contravenes any laws or other regulations of any place visited.

 

HEALTH + FITNESS

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Most trips should not be overly strenuous for people who are healthy and reasonably fit. All travelers are expected to carry their own bags, maneuver stairs, and be able to walk outside on outdoor pathways. If you (or anyone on whose behalf you are booking) are affected by any condition, medical or otherwise, that might affect your or other people’s enjoyment of the trip, you must advise us of this at the time of booking. If your health or fitness changes between the time of booking and the trip departure date, you must notify the Infinite Intimacy office of these changes before the trip starts.

 

PHOTOGRAPHY

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In the course of participation in a Infinite Intimacy event, photos or video may be taken by participants or guides. These images may be used in any Infinite Intimacy materials, website, Facebook, etc., unless Clients specifically request to the photographer or in writing to Infinite Intimacy, to not use any material your image is depicted in.  Otherwise, permission is granted to Infinite Intimacy to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.

 

RETREAT ITINERARY CHANGES

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Infinite Intimacy and its partners reserves the right to alter retreat programs and itineraries due to weather or road conditions. These programs may be changed or canceled at any moment due the trip to assure the safety of our clients and staff. No responsibility is accepted for losses, expenses due to delays, changes of flights or other services because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules or other similar causes. Infinite Intimacy and its partners do not assume responsibility for accidents or deaths that can be traced to the participants’ negligence, acts of third parties or exterior circumstances such as weather, natural occurrences, ware or other similar causes.

 

DATA PROTECTION

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To ensure that the retreat runs smoothly, Infinite Intimacy needs to use personal information (such as name, address, special needs, health conditions, dietary requirements, etc.) provided by Clients to Infinite Intimacy, and also pass on such information to other guides or suppliers involved in the operation of the trip. Infinite Intimacy will apply appropriate security measures to protect such personal data and will only pass on data that is applicable to guides or suppliers responsible for the retreat. By completing the Infinite Intimacy Retreat Booking Form, Clients consent to this information being transferred as required.

 

LIABILITY

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Infinite Intimacy is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of Infinite Intimacy and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of Force Majeure; or any event which Infinite Intimacy and/or the relevant supplier could not even with all due care have foreseen or forestalled.

 

In the event that Infinite Intimacy is responsible for any death, injury or illness caused by the negligent acts and/or omissions of its suppliers of services which form part of the Contract then Infinite Intimacy limits its liability.

 

ACCEPTANCE OF RISK

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The Client acknowledges that the nature of the retreat is adventurous and may involve a significant amount of personal risk. The Client hereby assumes all such risk and does hereby release Infinite Intimacy from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks. 

 

SEVERABILITY

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In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

 

SUCCESSORS AND ASSIGNS

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These Terms and Conditions shall insure to the benefit of and be binding upon Infinite Intimacy and the Client and their respective heirs, legal personal representatives, successors and assigns.

The Company, Infinite Intimacy, exists under, and is pursuant to, the laws of the State of Florida, U.S.A.

 

APPLICABLE LAW

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The Contract and these Terms and Conditions are subject to the laws of Broward County in the State of Florida, U.S.A.

 

WAIVER OF BOOKING CONDITIONS

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These Booking Terms and Conditions may only be waived or amended by written mutual consent. When a Client completes and submits the Retreat Booking Form, they agree to accept all these conditions, and when the booking is accepted, Infinite Intimacy agrees to carry out the obligations as defined therein.

 

UPDATING OF TERMS + CONDITIONS

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Infinite Intimacy reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s responsibility to be familiar with them. The latest terms and conditions may be found on Infinite Intimacy’s website.

 

OTHER TERMS AND CONDITIONS

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1. YOUR AGREEMENT

By using this Site, you agree to be bound by, and to comply with, these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this site.

1. PRIVACY

Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices.

1. LINKED SITES

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under our control, and we are not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

1. FORWARD-LOOKING STATEMENTS

All materials reproduced on this site speak as of the original date of publication or filing. The fact that a document is available on this site does not mean that the information contained in such document has not been modified or superseded by events or by a subsequent document or filing. We have no duty or policy to update any information or statements contained on this site and, therefore, such information or statements should not be relied upon as being current as of the date you access this site.

1. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You expressly understand and agree that: (i) your use of the site, including any reliance on any such opinion, advice, statement, memorandum, or information contained herein, shall be at your sole risk; (ii) the site is provided on an “as is” and “as available” basis; (iii) except as expressly provided herein we disclaim all warranties of any kind, whether express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement; (iv) we make no warranty with respect to the results that may be obtained from this site, the products or services advertised or offered or merchants involved; (v) any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk; and (vi) you will be solely responsible for any damage to your computer system or for any loss of data that results from the download of any such material.

You understand and agree that under no circumstances, including, but not limited to, negligence, shall we be liable for any direct, indirect, incidental, special, punitive or consequential damages that result from the use of, or the inability to use, any of our sites or materials or functions on any such site, even if we have been advised of the possibility of such damages. The foregoing limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

1. EXCLUSIONS AND LIMITATIONS

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, our liability in such jurisdiction shall be limited to the maximum extent permitted by law.

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For questions regarding these terms and conditions, please email rachel@infiniteintimacytherapy.com